Where do I even begin? Microsoft's oversight of its increasingly vast gaming empire — which includes Xbox consoles, the Game Pass subscription service, and three separate major publishers — endured a further period of bewildering and controversial decisions.
Two conflicting priorities loomed large behind the year's turmoil. One of these is openly discussed, writ large in everything its strategic moves. The mission involves to produce a high volume of titles and release them on every platform they can be played: via streaming services, on Steam, on competing platforms, on your phone.
The other driving force, running parallel to the first, is more covert and concerning. Leaks indicated that the company's financial executives had pushed for the gaming division to reach margin goals of thirty percent, a figure that is extremely rare in the game industry.
This preposterous target is likely the cause of significant staff reductions that ended with the termination of major studio endeavors. It also likely prompted controversial pricing decisions.
However, there are other factors. These include the soaring expense of manufacturing hardware. But that 30% margin target must have an outsize influence.
With these conflicting goals, the strategy shifted towards achieving its goals by selling game consoles. Rising hardware prices and the strategic reduction of console exclusives suggest that Microsoft has abandoned competing directly in the present hardware generation.
During this period, executives needed to affirm that a future device was in development. The question remained: what form would it take?
Through disclosed information and announcements, it seems evident that the successor device will be essentially a specialized computer, will run external storefronts, and will be a top-tier device.
A further concern for dedicated players is that it might not be very good. Such were the mixed reactions from the release of a collaborative project between Microsoft and a PC manufacturer, which acted as a kind of soft launch for Xbox’s Windows-based future.
Unfortunately, the strategic turmoil and negative headlines hides the achievement that its publishing arm was highly productive as a game publisher for many years.
The release schedule highlighted the sheer range and capacity that the collection of acquired developers is now capable of.
The full lineup is impressive: critically acclaimed titles and solid entertainers. Observers could note this lineup for missing a game-of-the-year contender or you can praise it for its yearlong supply of different, captivating, polished games.
In a stark contrast, there’s also a significant disappointment in this positive narrative. A historically dominant title came close to being a catastrophe. The title was outsold by a direct competitor for the first time in the modern era.
It’s exhausting just reviewing the year that Xbox and Microsoft just had. What does the next year hold? Major first-party releases and surely a lot more confusion and argument.
The coming year will be significant, potentially with less turmoil. But I suspect we’ll be revisiting this conversation at the end of it: Just where, exactly, does Xbox think it is going?
Lena is a tech journalist with over a decade of experience covering consumer electronics and emerging technologies.